- Exam Code: 3000-2
- Exam Name: ACSS Small and Medium Enterprise (SME) Communications
- Updated: Oct 05, 2026
- Q & A: 103 Questions and Answers
Avaya ACSS Small and Medium Enterprise (SME) Communications : 3000-2
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Avaya 3000-2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Installation and Configuration | - System Deployment
|
| Maintenance and Troubleshooting | - System Support
|
| SME Communications Solution Architecture | - Platform Overview
|
| Applications and Services | - Communication Services
|
| Security and Administration | - Administrative Management
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
Question #1
A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed? (Choose two.)
- A. Backup Server IP Address configured on IP Office
- B. Secondary VoiceMail Pro Server installed on the network
- C. Primary Server IP Address configured on the secondary server
- D. License for the secondary VoiceMail Pro Server
Correct Answer: A,B 🗳️
Question #2
Which three choices must be verified as part of a site survey? (Choose three.)
- A. existing call volumes, service providers, and costs
- B. infrastructure, cabling, and environmental
- C. network readiness and capacity to support VoIP
- D. corporate strategy for disaster recovery
- E. servers, OS, desktop applications, firewalls, and routers
Correct Answer: B,C,E 🗳️
Question #3
In addition to IIS, which two other software prerequisites do you need for a CCR installation? (Choose two.)
- A. Microsoft C#
- B. Microsoft .NET Framework 3.5 Family Updates
- C. MSDE 2000
- D. MS-SQL 2005/Express
- E. DCOM service
Correct Answer: B,D 🗳️
Question #4
A customer currently runs a dedicated TFTP server on their network and does not want the Manager Application TFTP interfering with all of the other requests. How can this be disabled within the Manager application?
- A. File > Preferences > Preferences Tab > Uncheck Enable BootP and TFTP Server
- B. File > Advanced > Change Mode > Disable TFTP Server
- C. File > Preferences > Discovery Tab > Uncheck Enable BootP and TFTP Server
- D. File > Advanced > Discovery > Uncheck Enable TFTP Server
Correct Answer: A 🗳️
Question #5
What is the correct sequence that you must configure on VoiceMail Pro for the customer to check a third-party database if the incoming CLI number is a registered user or not?
- A. you cannot check against incoming CLI
- B. Variable Routing Action on Telephony Actions
- C. Database Open Action, Database Get Data Action, Database Execute Action and Database Close Action
- D. Database Open Action, Database Execute Action, Database Get Data Action and Database Close Action
Correct Answer: D 🗳️
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