[Aug-2021] Updated Certified System Administrator CSA Exam Questions BUNDLE PACK
Master The ServiceNow Content CSA EXAM DUMPS WITH GUARANTEED SUCCESS!
NEW QUESTION 23
Which one of these applications is available to all users?
- A. Incident
- B. Self-Service
- C. Change
- D. Facilities
Answer: B
NEW QUESTION 24
Table Access Control rules are processed in the following order:
- A. parent table name, table name, any table name (wildcard)
- B. any table name (wildcard), parent table name, table name
- C. table name, parent table name, any table name (wildcard)
- D. any table name (wildcard), table name, parent table name
Answer: C
NEW QUESTION 25
Which tool is used for creating dependencies between configuration items in the CMDB?
- A. Cl Class Manager
- B. CI Service Manager
- C. CMDB Builder
- D. CI Relationship Editor
Answer: A
Explanation:
Explanation/Reference:
NEW QUESTION 26
Which core table in the ServiceNow platform provides a series of standard fields used on each of the tables that extend it, such as the Incident [incident] and Problem [problem] tables?
- A. Task [task]
- B. Workflow [workflow]
- C. Assignment [assignment]
- D. Service [service]
Answer: A
NEW QUESTION 27
What are the three components of a filter condition?
- A. Value
- B. Table
- C. Operator
- D. Field
Answer: A,C,D
NEW QUESTION 28
What is a way that you can mark a knowledge article for review?
- A. Flag article
- B. Review
- C. Bookmark
- D. On Hold
Answer: A
NEW QUESTION 29
What are the main UI component(s) of the ServiceNow Platform?
- A. Content Frame
- B. Application Navigator
- C. Application Frame
- D. Banner Frame
- E. Content Menu
- F. Banner Navigator
Answer: A,B,D
NEW QUESTION 30
The display sequence is controlled in a Service Catalog Item using which of the following?
- A. The Order field in the Variable form
- B. The Choice field in the Variable form
- C. The Sequence field in the Catalog Item form
- D. The Default Value field in the Catalog Item form
Answer: A
NEW QUESTION 31
In what order should filter elements be specified?
- A. Value, Operator, then Field
- B. Operator, Condition, then Value
- C. Field, Operator, then Condition
- D. Field, Operator, then Value
Answer: D
NEW QUESTION 32
What is a Dictionary Override?
- A. A Dictionary Override sets field properties in extended tables
- B. A Dictionary Override is an incoming customer update in an Update Set which applies to the same
objects as a newer local customer update - C. A Dictionary Override is the addition, modification, or removal of anything that could have an effect on
IT services - D. A Dictionary Override is a task within a workflow that requests an action before the workflow can
continue
Answer: A
NEW QUESTION 33
What would NOT appear in the Application Navigator if "service" is typed into the filter field?
- A. Incident > Assigned to me
- B. Configuration > Business Services
- C. Self-Service > Knowledge
- D. Service Portal > Widgets
Answer: A
NEW QUESTION 34
Which three Variable Types can be added to a Service Catalog Item?
- A. Number List, Single Line Text, and Reference
- B. Multiple Choice, Select Box, and Checkbox
- C. True/False, Multiple Choice, and Ordered
- D. True/False, Checkbox, and Number List
Answer: B
NEW QUESTION 35
What is the difference between UI Policy and UI Action?
- A. UI Policy can make fields read-only, mandatory, or hidden. while UI Action can make a save button visible for appropriate users.
- B. UI Action can make fields read-only, mandatory, or hidden. while UI Policy can make a save button visible for appropriate users.
Answer: A
NEW QUESTION 36
Where in Flow Designer can users access information about actions that are added to the flow?
- A. Help Panel
- B. Local Action Help
- C. Flow Assistant
- D. Virtual Agent Help
Answer: A
NEW QUESTION 37
What is a schema map?
- A. A schema map graphically displays the Configuration Items that support a business service
- B. A schema map enables administrators to define records from specific tables as trouble sources for Configuration Items
- C. A schema map displays the details of tables and their relationships in a visual manner, allowing administrators to view and easily access different parts of the database schema
- D. A schema map graphically organizes the visual task boards for the CMDB
Answer: C
Explanation:
Explanation/Reference:
NEW QUESTION 38
Which one of the following statements is true about Column Context Menus?
- A. It displays actions related to viewing and filtering the entire list
- B. It displays actions related to filtering options, assigning tags, and search
- C. It displays actions such as view form, view related task, and add relationship
- D. It displays actions such as creating quick reports, configuring the list, and exporting data
Answer: D
NEW QUESTION 39
Which statement is true about business rules?
- A. A business rule must not run before a database action occurs
- B. A business rule monitors fields on a form
- C. A business rule can be a piece of Javascript
- D. A business rule must run before a database action occurs
Answer: C
NEW QUESTION 40
What is a Notification?
- A. A new Knowledge article created by a Business Rule
- B. A message through Connect related to a Change Request
- C. A tool for alerting users that events that concern them have occurred
- D. An email file attachment
Answer: C
NEW QUESTION 41
What is the master table that contains a record for each table in the database?
- A. [sys_db_object]
- B. [sys_master_db]
- C. [sys_object_db]
- D. [sys_master_object]
Answer: A
NEW QUESTION 42
Which one of the following statements is a recommendation from ServiceNow about Update Sets?
- A. Avoid using the Default Update set as an Update Set for moving customizations from instance to instance
- B. Before moving customizations from instance to instance with Update Sets, ensure that both instances are different versions
- C. Once an Update Set is closed as "Complete", change it back to "In Progress" until it is applied to another instance
- D. Use the Baseline Update Set to store the contents of items after they are changed the first time
Answer: A
NEW QUESTION 43
From the User menu, which actions can a user select? (Choose three.)
- A. Send Notifications
- B. Elevate Roles
- C. Order from Service Catalog
- D. Impersonate Users
- E. Approve Records
- F. Log Out ServiceNow
Answer: B,D,F
NEW QUESTION 44
Create Incident, Password Reset, and Report outage: what do these services in the Service Catalog have in
common?
- A. They direct the user to a record producer
- B. They direct the user to a catalog property
- C. They direct the user to a catalog UI policy
- D. They direct the user to a catalog client script
Answer: A
NEW QUESTION 45
What is the purpose of a Related List?
- A. To create a one-to-many relationship
- B. To present related records
- C. To dot-walk to a core table
- D. To present related fields
Answer: B
NEW QUESTION 46
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