- Exam Code: 6209.1
- Exam Name: Avaya Aura Contact Center CCT and Multimedia Implementation Exam
- Updated: Aug 18, 2026
- Q & A: 53 Questions and Answers
Avaya Aura Contact Center CCT and Multimedia Implementation : 6209.1
PDF Version DemoAbout Avaya 6209.1 Exam
What is the duration of the 6209 Exam
- Number of Questions: 60
- Length of Examination: 90 minutes
- Passing Score 67%
- Format: Multiple choices, multiple answers
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How much 6209 Exam Cost
The price of the 6209 exam is $125 USD.
Avaya 6209.1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Call Flow and Contact Routing | - Inbound call processing
|
| Topic 2: Multimedia Contact Center Configuration | - Multimedia channels setup
|
| Topic 3: Avaya Aura Contact Center Architecture | - Core components and system architecture
|
| Topic 4: Reporting and Performance Management | - Performance optimization
|
| Topic 5: System Administration and Maintenance | - Monitoring and troubleshooting
|
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