- Exam Code: P2020-014
- Exam Name: IBM SPSS Collaboration and Deployment Services Technical Support Mastery Test v1
- Updated: Oct 15, 2026
- Q & A: 60 Questions and Answers
IBM SPSS Collaboration and Deployment Services Technical Support Mastery Test v1 : P2020-014
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IBM P2020-014 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Troubleshooting and Technical Support | - Problem diagnosis
|
| Topic 2: Repository and Job Management | - Managing deployed assets
|
| Topic 3: IBM SPSS Collaboration and Deployment Services Architecture | - Product architecture and components
|
| Topic 4: Installation and Configuration | - Deployment and configuration
|
| Topic 5: Administration and Security | - System administration
|
IBM SPSS Collaboration and Deployment Services Technical Support Mastery Test v1 Sample Questions:
Question #1
A customer seeks advice to upgrade his C&DS 4.1 version to the latest release, C&DS 5.0. What would be the recommended migration path?
- A. Perform a C&DS 5.0 installation against the existing C&DS 4.1 repository database
- B. Perform a C&DS 5.0 installation with a copy of the existing C&DS 4.1 repository database
- C. Perform a C&DS 5.0 installation and use the C&DS Save/Restore utility to move the repository data from the 4.1 installation to the new installation
- D. First upgrade to C&DS 4.2.1 as an upgrade from C&DS 4.1 to 5.0 is unsupported
Correct Answer: B 🗳️
Question #2
If an end user wanted to change the email address where his Subscriptions are sent, what steps would he take to make this change within the Deployment Manager client?
- A. Contact administrator who will make the change to the user within the Server Administration tab.
- B. Open User menu and select Notification tab.
- C. Open the Subscriptions Recipient entry under User Preferences within the Properties of the Content Server Connection folder.
- D. Update the Mailing Address entry within Tools => Preferences.
Correct Answer: C 🗳️
Question #3
How can a user verify the version of all packages that have been installed to the C&DS repository?
- A. Help/About in the Modeler client
- B. Application server logs
- C. Version.txt in the Deployment Manager client root folder
- D. "About" menu, then Show Details, in the Browser-based Deployment Manager client
Correct Answer: D 🗳️
Question #4
A user wants a job, containing multiple jobsteps, to send an email to an analyst each time a specific jobstep has failed to run. How can this be achieved?
- A. Select the jobstep and add the analyst email to the Recipients for Job Step Failure Notifications
- B. Select the job and add the analyst email to the Recipients for Job Step Failure Notifications
- C. Connect the jobstep to a Notification jobstep with a Sequential connector. Add the analyst email to the Notification jobstep
- D. Connect the jobstep to a Notification jobstep using a Pass connector. Add the analyst email to the Notification jobstep
Correct Answer: A 🗳️
Question #5
Installing a C&DS patch on a standalone C&DS installation fails. What could be a likely cause?
- A. There was no active server license.
- B. The application server was running during install, while it should have been ended.
- C. The application server was ended during install, while it should have been running.
- D. The client should be updated before the server.
Correct Answer: B 🗳️
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