- Exam Code: 9L0-064
- Exam Name: OS X v10.8 Troubleshooting Exam
- Updated: Oct 08, 2026
- Q & A: 68 Questions and Answers
Apple OS X v10.8 Troubleshooting : 9L0-064
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Apple 9L0-064 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Applications and System Services | - System services
|
| File Systems and Storage | - Data protection
|
| User Accounts and Permissions | - User account management
|
| Networking and Connectivity | - Network configuration
|
| Troubleshooting and System Management | - System performance and maintenance
|
| Security and Updates | - System security
|
Apple OS X v10.8 Troubleshooting Sample Questions:
Question #1
A customer would like to use target disk mode to transfer a large file from their Mac Pro using OS
X Mountain Lion to a friend's MacBook Pro using OS X Snow Leopard. The Mac Pro's hard disk is encrypted using FileVault 2. Which technique is the best to quickly transfer the file?
- A. Use live partitioning in the Disk Utility to create a non-encrypted volume on the Mac Pro. Copy the file to that volume, then place the Mac Pro into target disk mode and transfer the file using the Snow Leopard Finder.
- B. Place the Mac Pro with OS X Mountain Lion into target disk mode then transfer the file using the Snow Leopard Finder.
- C. Turn off encryption on the Mac Pro with OS X Mountain Lion, when de-encryption is finished place it into target disk mode and transfer the file using the Snow Leopard Finder.
- D. Place the MacBook Pro with Snow Leopard into target disk mode then transfer the file using the OS X Mountain Lion Finder.
Correct Answer: D 🗳️
Question #2
Your customer runs her small business on an iMac with OS X Mountain Lion. She would like to keep her data secure with FileVault 2, but is worried that she will have to share her administrator password with the rest of the staff. How should you address this concern?
- A. The customer should enable the Automatic login feature in the User & Group preferences.
- B. The customer can give other user accounts the ability to unlock the disk in the Security & Privacy preferences when she enables FileVault 2.
- C. Ask the customer to disable FileVault 2 when others wish to use the computer, then re-enable it when they are done.
- D. This is a limitation of FileVault 2. The customer will have to share her password to use the feature.
Correct Answer: B 🗳️
Question #3
Mark's MacBook Air displays a gray screen and will not complete startup. What should you try first to resolve this issue?
- A. Reset PRAM/NVRAM
- B. TargetDiskMode
- C. Single User
- D. Verbose mode
Correct Answer: A 🗳️
Question #4
Chad decides to encrypt his existing Time Machine backup on an external disk. How should he proceed?
- A. Erase the disk using the Disk Utility then start a new Time Machine backup.
- B. Enable FileVault 2 on the startup disk to automatically encrypt the Time Machine backup.
- C. Use the Time Machine preferences to re-select the backup disk then select the "Encrypt backup disk checkbox.
- D. Get info on the Time Machine backup disk then select the "Enable encryption" checkbox.
Correct Answer: C 🗳️
Question #5
An administrator user wishes to share a Desktop picture with all local users. Where should she store the image file?
- A. /Library/Desktop Pictures
- B. "/Library/Desktop Pictures
- C. /Syste rn/Li bra ry/Deskto p Pictures
- D. /System/Desktop Pictures
Correct Answer: A 🗳️
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