Cisco 350-801 Exam : Implementing and Operating Cisco Collaboration Core Technologies

350-801
  • Exam Code: 350-801
  • Exam Name: Implementing and Operating Cisco Collaboration Core Technologies
  • Updated: Sep 08, 2026
  • Q & A: 630 Questions and Answers

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About Cisco 350-801 Exam

Understanding functional and technical aspects of Implementing Cisco Collaboration Core Technologies (350-801 CLCOR) Infrastructure and design

The following will be discussed in CISCO 350-801 exam dumps:

  • Disaster recovery
  • Troubleshoot these network components in a Cisco Collaboration solution
  • Describe Cisco Instant Messaging and Presence, including call flows and protocols
  • LLDP
  • Implement globalized call routing within a Cisco Unified Communications Manager cluster
  • Describe the different codecs and how they are used to transform analogue voice into digital streams
  • Configure these network components to support Cisco Collaboration solutions
  • QoS
  • Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
  • SNMP
  • Implement and troubleshoot media resources in Cisco Unified Communications Manager
  • Explain these components to support Cisco Collaboration solutions
  • Implement a Cisco gateway for PSTN access
  • Describe the purpose of Edge devices in the Cisco Collaboration architecture such as Expressway and Cisco Unified Border Element
  • LDAP
  • Configure calling privileges in Cisco Unified Communications Manager
  • Bandwidth
  • Describe and configure endpoints and commonly required features
  • DNS (A/AAA, SRV, Reverse Pointer Record (PTR))
  • CDP
  • Implement Cisco Unified Communications Manager provisioning features
  • DHCP
  • LDAP integration on Cisco Unified Communications Manager
  • DNS
  • Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
  • Certificates
  • Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
  • Configure and troubleshoot Cisco Unity Connection integration
  • TFTP
  • Security (certificates, SRTP, TLS)
  • NTP
  • NTP
  • Sizing
  • Describe the key design elements of the following, pertaining to the Cisco Collaboration architecture as described in the SRND/PA
  • Describe the Cisco Collaboration solutions architecture
  • Licensing (Smart, Flex)
  • High availability
  • Implement toll fraud prevention
  • Dial plan
  • Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication

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Cisco 350-801 Exam and Its Skills Outline

The 350-801 certification exam assesses the applicants’ competency in a wide range of various topics. The skills covered in this test are combined in several objectives that are highlighted below:

  • Protocols, Codecs & Endpoint (20%)

    Answering the questions from this objective, the students must demonstrate that they have the ability to troubleshoot such elements as tear down and call set up, and SDP of a SIP conversation. They also need to show that they are capable of troubleshooting a SIP call between specified two endpoints, troubleshoot DTMF Internetworking and Relay on CUBE and DTMF Relay, and identify the most suitable collaboration codecs for a specific scenario. The topic also covers the learners’ expertise in troubleshooting collaboration endpoints and deploying SIP endpoints, including Bulk Administration Tool, self-provisioning, and manual.

  • Cisco IOS XE Gateway & Media Resources (15%)

    This subject encompasses the candidates’ knowledge of configuring a number of gateway elements, such as DTMF, dial peers, codec preference list, and voice translation profiles and rules, as well as familiarity with configuring ISDN PRI/BRI. This area also involves the skills associated with troubleshooting ISDN/BRI, verifying and configuring MGCP, and identifying the most suitable media resources for a specific scenario (software and hardware).

  • Infrastructure & Design (20%)

    This domain includes core design elements, such as licensing (Flex, Smart), Bandwidth, high availability, dial plan, disaster recovery, security (TLS, SRTP, certificates, and Quality of Service Design (QoS) overview, related to Cisco Collaboration architecture described in SRND/PA. It also covers the function of Edge devices such as Cisco Unified Border Element and Expressway in Cisco Collaboration architecture, and configuration of certificates, TFTP, LDAP, LLDP, CDP, NTP and DHCP network components in order to support Cisco Collaboration solutions.

    The candidates will also face questions testing their competency in troubleshooting various network components, such as NTP, DNS (Reverse Pointer Record, SRV), and LDAP integration on Cisco Unified Communications Manager, among other network components in the Cisco Collaboration solution. Moreover, this topic includes explaining the components such as SNMP and DNS to support Cisco Collaboration solutions.

  • Call Control (25%)

    Within this section, the applicants need to show their ability to describe the digital analysis process of Cisco Unified Communications Manager, implement the toll fraud prevention on Cisco Unified CM, describe mobile and remote access, and customize globalized call routing in the Cisco Unified CM.

  • Collaboration Applications (10%)

    This subject evaluates one’s skills in customizing Cisco Unity Connection mailbox, explaining Cisco Unity Connection call handlers and deploying Cisco Jabber on-premises. In addition, the area measures the candidates’ ability to describe the class models used in providing QoS on a network.

  • QoS (10%)

    This topic area requires that the examinees prove that they can describe issues that can result in poor video and voice quality, explain the QoS requirements for Bandwidth, Pocket loss, and latency, and explain the class models for offering Qo on a network.

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clcor-350-801.html

How to Prepare for Implementing Cisco Collaboration Core Technologies (350-801 CLCOR)

Preparation Guide for Implementing Cisco Collaboration Core Technologies (350-801 CLCOR)

Introduction for Implementing Cisco Collaboration Core Technologies (350-801 CLCOR)

Implementing Cisco Collaboration Core Technologies v1.0 (CLCOR 350-801) is a 120-minute exam associated with the CCNP and CCIE Collaboration Certifications. This exam tests a candidate's knowledge of implementing core collaboration technologies including infrastructure and design, protocols, codecs, and endpoints, Cisco IOS XE gateway and media resources, Call Control, QoS, and collaboration applications. Practice with CISCO 350-801 practice exam and CISCO 350-801 practice exams can help you with passing the exam easily.

You should be familiar with:

  • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment
  • Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing
  • Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)

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Certification Details

  • CCNP Collaboration

    CCNP Collaboration, on the other hand, is a certificate that proves one's ability to work with collaboration solutions on an intermediate level. Achieving it puts you on course to attaining certification supremacy by acting as the second-best option after the above-mentioned CCIE Collaboration.

    Generally, learners must pass a two-exam combination to get certified. The core test, Cisco 350-801, and a concentration one from the options listed below:

    • Cisco 300-810: Implementing Cisco Collaboration Applications (CLICA)
    • Cisco 300-815: Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)
    • Cisco 300-820: Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)
    • Cisco 300-825: Implementing Cisco Collaboration Conferencing (CLCNF)
    • Cisco 300-835: Implementing Automation for Cisco Collaboration Solutions (CLAUI)

    Usually, CCNP Collaboration candidates are expected to have at least three years of proven experience working with collaboration services.

  • CCIE Collaboration

    CCIE Collaboration is Cisco certification that relates to the expert level and addresses a solid expertise in collaboration solutions. Success in this path sets you apart as a distinguished professional who understands the ins and outs of collaboration technologies. Aside from passing the Cisco 350-801 exam, candidates must also pass one lab test to qualify for this certificate, which in this case is the Cisco CCIE Collaboration v3.0. While the vendor does not list any strict prerequisites for attaining this accreditation, the applicants are advised to have about 5 years of working experience in managing collaboration technologies.

  • Cisco Certified Specialist – Collaboration Core

    Finally, Cisco Certified Specialist – Collaboration Core is a title that recognizes your accomplishments at the professional level. It serves as a validation of an individual's skills and ensures a base for further advancements in the industry.

Cisco 350-801 Exam Syllabus Topics:

SectionWeightObjectives
Quality of Service (QoS)15%- Describe the class models for providing QoS (DiffServ, IntServ)
- Configure LLQ (class map, policy map, service policy)
- Describe problems that can lead to poor voice and video quality (Jitter, Latency, Packet loss)
- Describe the QoS requirements for these applications (Voice, Video, Data)
Collaboration Applications5%- Configure Cisco Jabber (Switching modes, Deployment modes)
- Configure Cisco Unity Connection (MWI, SIP integration)
Infrastructure and Design20%- Describe the key design elements of the following: Sizing, Bandwidth, High availability, Disaster recovery, Dial plan, Security (certificates, SRTP, TLS)
- Describe the purpose of Edge devices in the Cisco Collaboration architecture (Expressway, CUBE)
- Troubleshoot network components in a Cisco collaboration solution (DNS, NTP, CDP/LLDP, IP connectivity, Firewall traversal)
Protocols, Codecs, and Endpoints20%- Troubleshoot these elements of a SIP conversation (SDP, Offer/Answer model, DTMF, Early media)
- Describe SIP interworking between CUCM and Cisco Expressway
- Identify the appropriate codec for a given scenario (G.711, G.729, Opus)
- Configure and troubleshoot endpoint registration (On-premises, CUCM, Expressway)
Cisco IOS XE Gateway and Media Resources15%- Configure voice gateway elements (DTMF, Voice translation rules, Codec preference lists, VoIP and POTS dial peers)
- Troubleshoot IOS XE dial plans and dial peer matching
- Describe IOS XE media resources (Conferencing, MOH, Transcoding)
Call Control25%- Describe Mobile and Remote Access (MRA)
- Configure globalized call routing in CUCM (Route patterns, Translation patterns, Standard Local Route Group)
- Describe the Cisco Unified Communications Manager (CUCM) digit analysis process
- Implement toll fraud prevention on CUCM

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