- Exam Code: AP-212
- Exam Name: Loyalty Management Accredited Professional
- Updated: Jul 12, 2026
- Q & A: 106 Questions and Answers
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1. A company is designing a new Loyalty Program to reward its members based on purchases and short-term and long-term engagement with the program.
Which two types of currency does Salesforce Loyalty Management offer out-of-the-box that can be configured to accomplish the company's Loyalty Program objectives?
A) Non-Qualifying Points and Activity Points
B) Non-Qualifying Points and Qualifying Points
C) Fixed Model and Activity Model
D) Fixed Model and Qualifying Points
2. Northern Trail, outfitters (NTO) needs to process tier assessment rules on its member's anniversary date NTO wants to set up a Data Process Engine that transforms the data that is available in Salesforce and writes back the transformation results as new or updated records.
Which Kind of permission Set is required to enable the Data Processing Engine definitions?
A) CLA Analytics Base Admin
B) Rule Engine Designer
C) Data Pipelines Base User
D) Loyalty Analytics admin
3. Northern Trail Outfitters would like to encourage sustained engagement with its brand over time, the company has created a Promotion that issues a bonus reward to members who make three purchases in a single month.
What type of Loyalty Promotion should the Administrator use?
A) Joint Promotion
B) Standard Promotion
C) Aggregate Promotion
D) Cumulative Promotion
4. A Consultant needs to design a new tier-upgrade process for a new Loyalty Program. The custom object to store the qualified members and a batch job is identified for this process.
Which two components should the Consultant select for this process?
A) A flow to perform the tier-upgrade rule and another flow to perform the tier-upgrade orchestration process
B) A flow to schedule and process the custom object's pending records and another flow to perform tier-upgrade orchestration process
C) A data-processing-engine (DPE) to identify the qualified members
D) A flow to perform both tier-upgrade rule and tier-upgrade orchestration process
5. A sports clothing and accessories retailer has a strategic partnership with other businesses that provide sports equipment and outdoor sports experiences. This retailer wants its Loyalty program members to be able to redeem their points when shopping with its redemption partners.
When creating a Loyalty Program partner record, how should an Administrator set up the partners in the Loyalty management application?
A) Set the program partner type to redemption > Activate > Define the redemption cost per unit
B) Set the program partner type to redemption > Activate > Define the accrual cost per unit.
C) Set the program partner type to both > Activate > Define the accrual cost per unit.
D) Set the program partner type to accrual > Activate > Define the redemption cost per unit
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: A,C | Question # 5 Answer: A |
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