- Exam Code: C_C4C12_1811
- Exam Name: SAP Certified Application Associate - SAP Sales Cloud 1811
- Updated: Jul 29, 2026
- Q & A: 106 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Implementation Basics | <8% | - System scoping and fine-tuning - Project lifecycle overview |
| Quotation and Sales Order Management | 8%–12% | - Document flow and status management - Sales order integration - Quote creation and processing |
| Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Data Migration | <8% | - Migration templates and tools - Import/export procedures |
| Sales Planning and Forecasting | <8% | - Planning hierarchy setup - Forecast categories |
| Reporting and Analytics | 8%–12% | - Data sources and key figures - Standard reports and dashboards - Custom report creation |
| Fine Tuning | <8% | - Adaptation tools - Business configuration activities |
| Personalization and Extensibility | <8% | - Mashups and embedded components - Extension fields |
| Lead and Opportunity Management | 8%–12% | - Lead qualification and conversion - Sales methodology configuration - Opportunity lifecycle and forecasting |
| Visit Planning and Execution | <8% | - Activity planning - Mobile and offline features |
| Notification and Approval Processes | <8% | - Workflow rules - Approval process setup |
| Integration | 8%–12% | - Web services and APIs - Middleware and communication arrangements - Integration with SAP ERP / CRM |
| User Management | 8%–12% | - Role and access management - Organizational structure - Business user setup |
| Territory Management | <8% | - Realignment rules - Territory definition and assignment |
| Product and Pricing | 8%–12% | - Product master data - Pricing configuration - Price lists and discount determination |
1. The four-step process in workflow rule definition involves the following. Choose the correct answer.
A) Select Objects-Choose Timings>Define Conditions>Define Action
B) Define Conditions>Define Action>Review Rule> Confirm Rule
2. You need to change the settings for the lead aging notification. What do you have to do?
A) Use the business configuration work center to modify the number of days of the notification expiration
B) Use the Sales work center to trigger the time of the notification
C) Use the Application and User Management work center to assign users to the notification
D) Use the Administrator work center to set up priorities for the notification
3. Which of the following is correct? Choose the correct answers.
A) It is not possible to add multiple Products
B) It is possible to add Products from past orders
C) It is possible to add Products from Product lists
4. What is the difference between a business user and an employee? (2 correct answers)
A) Employees need to be assigned directly to the organizational structure
B) Business users can be assigned access rights and business roles
C) Business users can be created using the data migration template
D) Employees can be assigned access rights and business roles
5. For which of the following systems does SAP Hybris Cloud for Customer provide standard integration content for regulated products?
A) SAP CRM
B) SAP Hybris Commerce
C) SAP Hybris Marketing
D) SAP ERP
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: B,C | Question # 4 Answer: A,B | Question # 5 Answer: D |
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